Industry Award Submission | Promotion
Monitronics Security, Customer Interaction & Lifecycle Manager
Police Dispatch Quality (PDQ) Award, 2013
Bronze Stevie®: America Business Award, 2014
Bronze Stevie®: Sales and Customer Service Award (x2), 2014
Bronze Stevie®: Sales and Customer Service Award (x4), 2015
Additional Samples Written for Consideration
- Industry award recognizing highest level of effort to reduce false alarms, collaborate with local authorities, and work to offer customers more.
- Composed 381 page award submission and press release upon winning.
- Monitronics Earns Police Dispatch Quality Award for False Alarm Reduction Strategies
Bronze Stevie®: America Business Award, 2014
- Customer Experience Department for Support Department of the Year
- Composed full award submission for consideration.
Bronze Stevie®: Sales and Customer Service Award (x2), 2014
- Alarm Response Center for Contact Center of the Year & Front-Line Customer Service Team of the Year
- Composed full award submission and press release upon winning.
Bronze Stevie®: Sales and Customer Service Award (x4), 2015
- Dealer Services for Back Office Customer Service Team of the Year & e-Commerce Customer Service
- Alarm Response Center for Front-Line Customer Service Team of the Year
- Training and Development for Customer Service Training Team of the Year
- Composed full award submissions and press release upon winning.
Additional Samples Written for Consideration
