Script Samples

Winback Script Rewrite

Monitronics Security, Customer Interaction & Lifecycle Manager

Project Intent

• To offer inactive customers an actionable reason to reestablish and maintain their relationship with us .

Audience

• Previous customer who left Monitronics for any reason other than non-payment.

Challenge

• Customers no longer find value in Monitronics relationship, and we must reestablsish trust.

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Solution

• Composed messaging to reflect offers developed by Winback team.